Shipping policy

We ship with DHL. For the standard shipping service, within Germany, we charge 5,95 € and the goods will be with you approximately in 1 - 3 business days.

 For all other countries the shipping takes about 3 - 5 business days. Free shipping for orders over 300 € / 2230 DKK. Please note that it is currently not possible to send orders to a packing station, so we need a delivery address for correct processing.

  • 5,95 €: Germany
  • 9,95 €: Denmark
  • 8,95 €: Austria, Belgium, Czech Republic, Finland, Frankreich, Greece, UK, Ireland, Iceland, Italy, Luxembourg, Netherlands, Poland, Portugal, Sweden, Spain
  • 10,95 €: Liechtenstein, Norway, Switzerland.

As soon as your parcel left the Warehouse, you will receive an e-mail confirmation with the tracking number.

If you registered in our system, you easily can check the status in your account.
Please always check your spam folder in case you didn´t receive an e-mail or contact our Customer Care Team: onlineshop@lalaberlin.com. All shipments for orders above 300 € are free of charge, for orders under 300 € shipping costs are borne by the customer. Free Returns within Germany. All return costs for orders placed from other supplied countries, are borne by the customer.

Customer Care: